KW
Karen W
1 reviews | Active since Jan 2020
19 Sept 2024, 11:27
REJECTED CLAIM BY MIWAY
My claim was rejected on the grond that due to age the TV component was failing which they say was not covered. Why was this not stated at the beginning when coverage for household good were teken out? They do not tell potential clients these things. I definitely am going to cancel my policy with Miway. This is not accrptable.
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Replies (2)
MiWay Insurance's replyOfficial
19 Sept 2024, 11:28We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 Sept 2024, 11:28
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KW
Karen W's updateReviewer Update
20 Sept 2024, 09:51I got a call from Miway and to me the answer was not satisfactory. I would like to know why powersurge and lightning are specified and not the components of any appliance, but in this case the TV, which was combined with an increase in the premium and could not be taken seperately. This really is not acceptable
KW
Karen W's update20 Sept 2024, 09:51
Reviewer Update
I got a call from Miway and to me the answer was not satisfactory. I would like to know why powersurge and lightning are specified and not the components of any appliance, but in this case the TV, which was combined with an increase in the premium and could not be taken seperately. This really is not acceptable