KM
Kgomotso M
1 reviews | Active since May 2020
10 Nov 2020, 14:12
Refuting Liability
I recently had a third party claim with a one of MIWAY clients. My claim was rejected and the reasons I was given was because their client had a sudden emergency.
I was told by MIWAY their client was avoiding one accident and it made it okay for their client to collided into my car.
Their client swerved away from an accident to only swerve into my car and they will not take responsibility.
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MiWay Insurance's replyOfficial
10 Nov 2020, 14:24Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
Best regards,
MiWay Insurance's reply10 Nov 2020, 14:24
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
Best regards,
KM
Kgomotso M's updateReviewer Update
11 Nov 2020, 15:11I submitted a third party complaint yesterday and I had called in to speak to Keneilwe Adams manager and the managers has not called me back.
They refuted to fix my vehicle saying their client was not wrong, today they accept liability and only want to pay me 6k for my damages.I have a child that I take to school and currently I am not able to use my vehicle due to their client damaging my vehicle, since July.
All I want is my vehicle fixed please.
They refuted to fix my vehicle saying their client was not wrong, today they accept liability and only want to pay me 6k for my damages.I have a child that I take to school and currently I am not able to use my vehicle due to their client damaging my vehicle, since July.
All I want is my vehicle fixed please.
KM
Kgomotso M's update11 Nov 2020, 15:11
Reviewer Update
I submitted a third party complaint yesterday and I had called in to speak to Keneilwe Adams manager and the managers has not called me back.
They refuted to fix my vehicle saying their client was not wrong, today they accept liability and only want to pay me 6k for my damages.I have a child that I take to school and currently I am not able to use my vehicle due to their client damaging my vehicle, since July.
All I want is my vehicle fixed please.
They refuted to fix my vehicle saying their client was not wrong, today they accept liability and only want to pay me 6k for my damages.I have a child that I take to school and currently I am not able to use my vehicle due to their client damaging my vehicle, since July.
All I want is my vehicle fixed please.