MS
MacPhillip S

1 reviews | Active since Sept 2012

28 Sept 2018, 05:08

Refusing to Process claim

I have claimed on my insurance for over months now and when i try to contact miway to try and process the claim i get no help. the consultant that initially helped me does not return my email i even submitted a query on the miway app and now one called me back. The service is appalling

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Sept 2018, 08:25
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 09:29
Official

Thank you for your note! We believe that you have since discussed your concerns with Livhu and she has also advised of the options available to you. Once you have made a decision on how you would like to proceed, please do give us a call.

Alternatively, should you need help with anything else, please don’t hesitate to give us a call.

Best regards,
The MiWay Team

Best regards,