Refusing to cancel my mom's policy.

My mom has been trying to cancel her policy with you since last year as she found a better insurer. Yet the company is debiting money from her account and everytime we call, there's a new person helping us - useless as the previous person whp tried to "assist" us. She wants all her money back and for you to stop debiting from her account. Miway always says they will assist in solving this but nothing happens. The worst company we've had to deal with.