1 reviews | Active since May 2016

26 Jul 2017, 12:54

Refusing to cancel my insurance (WORST SERVICE)

<p>Called Miway to cancel my insurance after I got a good quotation from my car finance bank (ABSA) for no access + car hire (30days) at lowest premium. They have the nerve to lie and say I need to give them 30days notice forgetting I've got people I know who work for insurances and there's no such thing as a waiting period. I called them with my airtime and on top of that they give me a run around . Putting me on hold, agents don't care. Spoke to freedom and Tsholo..... this means they are playing a lot of people , why a waiting period when you are the one paying them. If its not cancelled I will reverse their debit for making me a fool and lying to me.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Jul 2017, 13:22
Official

We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Aug 2017, 14:36
Official

Please accept our sincere apology for upsetting you initially! Adelaide has been in touch to discuss your concerns with you in more detail and we thank you for giving us a chance to assist.

Please give us a shout if you need anything else!

Best regards,
The MiWay Team