Refuse to cancel miway policy

<p>Hi I phoned miway to cancel my policy for my car insurance on Thursday 2nd March. My airtime got cut and they will not call me back. I phoned again the lady said that an agent was not available and they will call me in the next 72 hrs. It is now Tuesday and they still have not called me after 72 hrs (working). Miway called me on 3 March after I requested a call me back on 2 March. A lady asked me if I would not cancel my policy if they gave me a better premium and I said no. She checked that my policy was suspended as I tried to cancel it on the app. She tried to put me through to an agent and said that no one was available to cancel my policy and someone would call me in the next 72hrs. On the 4 March I recieved an email about my policy being updated with a revised premium that I said that I would not be accepting. </p> <p> </p> <p>Nobody wants to help me at miway and this is unacceptable. I phoned miway on 2 March and I have already paid my premium for coverage until 31 March. I should not have to pay any premium in April due to their refusal to assist me in cancelling my policy.</p>