Refusal to pay warranty cover claim

Poor customer service in regard to car warranty policy. They are refusing to pay citing what is damaged in my car they don't cover it.I have been insured with Miway since a year ago and I took a warranty cover with them, now my car needs to be fixed it is more than a month standing at the dealership and Miway insurance says Msure their division should pay,Msure says they don't cover what my car is requiring to be fixed so Miway sold the cover to me they should pay.I requested recording of the day we were taking out the warranty cover but no assistance till now from Miway.I am really disappointed and troubled.I am wasting a lot of money and tolerating bad driving behaviors on e-hailing transportation daily to and from work.Am really frustrated 🥴