Refund request

Thank you very much for your professional yet warm, excellent service this morning. I felt I was talking to a person that cares, who wants to help. You really went out of your way to make my refund processed and you helped me understand the policy changes and the was caused the double debit,- THANK YOU. <br> People like you are scarce nowadays, some companies don't even know what customer service is, all they are interested in is to make more money