Refund outstanding after changing Policies

Item: MiWay Insurance
Rating: 1
Author: MacPhillip S

I have switched policies within miway and i was due for a refund. I was told a refund will be paid into my account after 7 days and that date already passed and still nothing.

Tried logging this on the miway app and no one called me. When i call i keep being transferred and being put on hold.

Can we celebrate 10 years of miway by refunding my money please?

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

10 May 2018, 09:04

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance's reply10 May 2018, 09:04

Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MacPhillip S's updateReviewer Update

14 May 2018, 09:54

I am still waiting for a resolution for this matter even today. Can you please get someone who will be able to assist me?

MacPhillip S's update14 May 2018, 09:54

Reviewer Update

I am still waiting for a resolution for this matter even today. Can you please get someone who will be able to assist me?

MiWay Insurance's replyOfficial

14 May 2018, 13:39

Thanks for the note and for giving Ntando a chance to discuss your query with you in more detail.

Please don’t hesitate to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team

MiWay Insurance's reply14 May 2018, 13:39

Official

Thanks for the note and for giving Ntando a chance to discuss your query with you in more detail.

Please don’t hesitate to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team