TB
Tyson B

1 reviews | Active since Nov 2025

13 Nov 2025, 12:06

Refund

On the 23rd October 2025 I called in to cancel my car business insurance with my way but come the 1st of November 2025 my way deducted R1200 from my bank account, I queried this with them and they promised me that they will refund me with in 7 working day? Today is day 8 I still don't have a refund, I called them today again they told me they are looking into it and I should be getting a sms from them.... I'm so frustrated right now with my way because they are not taking me seriously

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Nov 2025, 12:07
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team