1 reviews | Active since Nov 2016

26 Feb 2025, 13:07

Refund

I got an offer from competitors for a lesser premium and requested for a review and they advised that I must cancel with the brokers and deal directly with them which I did .

Cancellation with the brokers was done on the 15th which was confirmed by one of MiWay agents however they debited Feb premium,when I ask for a refund they are telling me that it will cover March and I will be credited then which is wrong why debit when cancellation is done before billing ,I want a refund as they reviewed the policy as of March and I also accepted the debicheck for the reviewed payment as of March.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Feb 2025, 13:08
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team

Best regards,

's update26 Feb 2025, 13:24
Reviewer Update
Thanks for the update, I will wait for the response soonest