KK
Kabelo K
1 reviews | Active since Sept 2023
23 May 2024, 08:48
Refund
Good day I reiterated that I had an accident on 2023/09/05 as per claim number C***, thereafter Miway promised to refund me an excess fee of R6400 after communicating with the other motorist. Even to date the Accident report number 08/09/2023 was not yet uplifted, meaning that the driver is still unknown to them. At some point they insisted that I should send them that AR copies I need your assistance in this matter Regards Mr Kabelo Kokwe ***
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MiWay Insurance's replyOfficial
23 May 2024, 08:49It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply23 May 2024, 08:49
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team