DD
Dombo D

1 reviews | Active since Jul 2015

21 Oct 2020, 11:30

Refreshing service

I added car insurance on my policy with MiWay on the website, it went well but I needed to back date it as on the system I captured debit date and I needed to back up commencement date to the day I collected the vehicle from the dealer. I spoke to Puleng from the contract center, she was friendly, I could hear her smile and willingness to assist over the phone, she was quick in resolving my query, but most importantly I liked that she ran the query back to me to ensure that she understood what I wanted. To top it off, the premium was the best across multiple insurance companies I quoted with.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Oct 2020, 12:03
Official
Wow – we are so glad to hear that Puleng went out of her way to deliver such world-class service! Thanks for showing her the recognition she deserves and for sharing your positive service experience with us.  Best regards,
The MiWay Team