REDRESS

Last May 2021 I made a household content claim on my MIWAY policy. I claimed for 1 x double base and mattress; 1 x queen base and mattress, electric fan, stove; heater, kettle and microwave. The assessor came and assessed the damaged households contents. They also took the heater; electric fan; kettle and microwave which were damaged and only replaced the fan and heater from the above list. The assessor report shows that the stove is a risk with defects but they did not replace nor refund the items till today I have not get any redress from them. its been a year and four months awaiting redress from MIWAY. Kindly assist; I want my redress on the claimed household contents.