RECOVERIES

I called in regards to my excess and l got through to a couple of advisors who have told me that l must call their Attorney and the number they were giving me was incorrect, then l called again after a week asked to speak to a Team Manager and they called Motlatsi Mokoena to come and assist, <br> I was not happy with the way he spoke to me as a client, if l call as a client unhappy about something the least you can do is apologise even if you didn't do anything wrong<br> Then he tells me about the logistics of the company that the Law firm that the company was working with was not doing a good job hence MiWay got another Law firm that they are dealing with and also the advisor that was handling the matter is no longer working there as well, and if she was still working there she would be getting a warning, <br> What makes me unhappy is that he has the nerve to tell me that this is an old claim but he can see on the system when was it the last time MiWay tried to contact me<br> Would you kindly assist me with this<br>