TN
Thabisile N

1 reviews | Active since Jul 2017

02 Aug 2017, 11:22

Really they are treating us like babbons : hunted down by Avis

<p>Mi way car insurance claim car hire terminated before the repairs were finished and 30 days not over, then Avis investigator came nocking on my door. I have been calling Miway to extend my car hire but nooo luck, I spoke to Simon who said he will speak to his supervisor but nothing, spoke to Naledi yesterday who promised to cone back to me after consulting supervisor but never did, had to call again yesterday later another guy was unable to help and said his supervisor by the name of Dudu said my case will be attended today , they said they will call by 10 H00 but it's 11H20 already. Avis expect me to pay for extra days. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply02 Aug 2017, 13:06
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 Aug 2017, 16:13
Official

Please accept our sincere apology for the let-down on your claim Thabisile!

Palesa and Riette have since been in touch to discuss your concerns. We’re happy to report that they’ve cleared up the misunderstanding on your claim. Please give us a call if you need anything else in the interim.

Kind regards,
The MiWay Team