1 reviews | Active since Jun 2017

30 May 2018, 13:32

Really bad service

Tried to phone them to add to my policy - was told to leave a message. Took them three days to phone back and when they did their line was so bad I couldn't hear them. Think if that's how long it takes them I should cancel what I already have with them

Really disgusted

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply30 May 2018, 13:46
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply18 Jun 2018, 14:41
Official

We are so sorry for any hassles you have experienced to get through to us. Thanks for giving Khulu the chance to step in and assist. Please be assured of our commitment to always deliver awesome service and kindly let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,