SR
Sonet R
1 reviews | Active since Aug 2011
22 Nov 2023, 11:36
Re-think insurance with MiWay
I had a claim. It took them 3 weeks to deny the claim and then inform me that they are putting me on 30 day's notice. It is almost a week later and I'm still awaiting for the above to be given to me in writing. I have never dealt with an insurance company that treats their customers in such a way.
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MiWay Insurance's replyOfficial
22 Nov 2023, 11:37It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 Nov 2023, 11:37
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team