RE: Compliance Red Flag

I trust you are well and safe.

It is unfortunate that I have to escalate my request on this platform following the way a MiWay Product was sold to me by Romano Sheppard.

I have called several times, sent correspondence via Facebook Messenger and sent an email to the Compliance Team requesting assistance to withdraw a recent policy quote ahead of the scheduled debit order dates of the 1st of April 2022.

While I have been able to get reference number and telephonic confirmation that the policy quote has been cancelled, am yet to receive cancellation confirmation letter via email as stated by the call center agent.

Please confirm when can I expect the policy cancellation confirmation - Reference Number: ***?

Kind Regards,