1 reviews | Active since Mar 2009
Re-Activtion of Policy I dont need
<p>I am utterly disaguted an d ****ed to say the least...A lady by the name of Kholeka.The idiot [phoned me about two weeks ago to ask me why I had cancelled my policy with MIWAY,and I told her the premums were high.I told her I would think about going back to MIWAY after she did a revised quote on mybehlah.But at no point did I say YES reinstate my policy.On Friday 10/06/16 I get a email with the new policy schedule with the new premium.This was shocking to me as I never requested them to reinstae the policy as I am currently insured with Stansure.I dont understand whyI wold need to policies.AnywayI phone the call centre today and spoke to another idiot Lifa who just said the policy was merely suspened-and so what if it was suspened does than MIAY one day wake up and decide that " I feel like debitng someones accoun with some money,to hell what they want "I mean it's my money and I have the final say do I not.I can sue you for **** like this since you claim your calls are recorded,go back and see if you're gonna find the part whre I say YES I AGREE.Because I can guarantee you at no given time d I say that.To think that I was actually considering going back to MIWAY...I am so sorry not after this.All I want now is for you incompeteant peope to make ****** sure that my account is not debited in two days time.This is you stuff up....fix it becuase there is no way in hell am I getting banking charges on my account for reversing a debit order I never authorised.</p>
Good day Nontobeko
Please accept our sincere apology for any hassles we have caused you. Dibuseng has since been in touch to make sure no further debit go off your account and she has also explained how we’re able to speed up your refund for the incorrect charged amount.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
Good day Nontobeko
Please accept our sincere apology for any hassles we have caused you. Dibuseng has since been in touch to make sure no further debit go off your account and she has also explained how we’re able to speed up your refund for the incorrect charged amount.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
