RATHER STICK TO OUTSURANCE

In mid November, I was in a car accident. I was stationary in bumper to bumper traffic and rear-ended. The driver who caused the accident, did the right thing and got in touch with Miway insurance, as the car was covered with them. <br> <br> They never got in touch with me, until I called them. They asked me for certain documentation and pictures of the damage. I provided that to them immediately.. Days passed and they didn't say a word. I then had to call them again. I eventually got put through to Marcel [Email Removed] their legal adviser. A week after that, he sent someone out to inspect the car.<br> <br> Once again time passed, I didn't hear anything from them and I had to call in again. Marcel said that they can see that the issue their clients fault and that they would pay me out. This was at the beginning of December. <br> <br> Since then, I have heard nothing from Miway and calling them is becoming costly. I have wasted sooo much airtime on this and it is unfair, as I didn't cause the accident. I need them to step to the plate and sort this out before the new year. This can not be how I start the new year!!!<br> <br> I have been patient and now I am highly irate due to the lack of service!!