Ran out of Petrol
I was travelling from Newcastle back to JHB and forgot to pour petrol before leaving, the first petrol station had no petrol i started to panic and logged a call with miway i was assisted by Ntokozo Mjokan, he tried hid best to get me help with petrol but was unsuccessful i decided to drive on reserve to the nest petrol station 30km away. The whole way there he kept calling me asking me if im okay and if i had made it, he also connected me with the security company and were tracking my location. Ntokozo was really helpfull and kept me calming as i was traveling with my daughter.
I didn't like the fact that the petrol assistance option didn't come assist me, but im happy that Ntokozo was there to assit me over the phone.
Regards Ofentse
We are sorry for the inconvenience you have experienced and we will be sure to improve.
Best regards,
The MiWay Team
We are sorry for the inconvenience you have experienced and we will be sure to improve.
Best regards,
The MiWay Team
