CP
Claire P

1 reviews | Active since Oct 2015

09 Oct 2015, 08:14

R400 ****

I received a call from MiWay asking if they could give me an insurance quote on my vehicle. I was told if they couldn't beat my current insurance premium, they'd give me R400, all I'd have to do is email my current insurance schedule to MiWay. I spent ages on the phone before being transferred to a 'senior' consultant to present me with MiWay's offer. The quote was ridiculously high. When I said this, the consultant ended the call abruptly. A few days later, I received an email from MiWay, stating I didn't accept their quote, but could I rate their service. I enquired where I should send my schedule to claim my R400. No reply. This brings me to state: MiWay are *****, and dishonest. They cannot produce what they advertise, thus are guilty of false advertising too. I'm glad they aren't my insurance company.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Oct 2015, 14:37
Official
Hello CPollitt,

Please accept our apology for any lapse in service you may have experienced. A member of our sales department has been in touch with you to resolve your query.

Kind regards,
The MiWay Team