AS
Alucia S

1 reviews | Active since Apr 2018

17 Apr 2018, 12:19

R400 payback a serious **** by MyWay

I got a quote telephonically from MiWay and received a quote which is higher than what i am currently on with my current Insurance Broker. Received a quote which was higher than what im currently on. Was told to send my policy schedule from my current broker which i did. Now for MyWay to pay me back my R400 as they did not match what im currently on they manipulated their quote and try to be less than what im currently on with a few rands. i find this barbaric and appalling as they tried their worst for a potential client no to get R400 back. My Goodness this is by far my worst experince with an Insurance company. MyWay Sucks!!

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply17 Apr 2018, 12:28
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to clarify the issue.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply25 Apr 2018, 17:13
Official

We apologise for the delay in completing the R400 challenge. Liyana has since been in contact with you to resolve your query. If you need any further assistance, please feel free to call us at ***.

Best regards,
The MiWay Team

AS
Alucia S's update26 Apr 2018, 09:04
Reviewer Update
Thank you MiWay problem has been resolved and i did receive the R400 cash back. Thumps Up for the prompt response on my outcry.
MiWay Insurance
MiWay Insurance's reply26 Apr 2018, 09:43
Official

No worries at all - thanks for the feedback and all the best!

Best regards,
The MiWay Team