1 reviews | Active since May 2016

27 Oct 2016, 15:58

R400 or better your premium what a joke

<p>I was contacted more than a week ago by a consultant from Miway after confirming three times that I am not intrested, she confirmed that Miway will give me R400 if they cannot better my premium from my current insurer.</p> <p>After being o nthe phone for 45min the quote from Miway was more expensive, I was given a ref number P ********** 1 Mpho/Veerasamy, someone would contact me after I emailed my policy schedulre, after this I phoned 4 times everytime I was promist that someone would contact me about this R400 or better the policy, yesterday Mpho promist that her GM would contact me still waiting, WHAT A JOKE I SEE THIS A *****E, YOU HAVE ALL MY PERSONAL INFO THAT WAS ALL YOU EVER WHANTED.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Oct 2016, 16:23
Official

We're sorry to hear that you feel this way. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Oct 2016, 11:11
Official

Please accept our sincere apology for any frustration you may have experienced. A member of our sales department has been in touch with you to resolve your query. Thank you for your understanding and patience in this matter.

Best regards,
The MiWay Team