R400 for your quote

Item: MiWay Insurance
Rating: 1
Author: Dee N

MiWay promises to pay you R400 if their insurance quote is higher than your current insurer. They do not tell you you that this is a **** - they do not get back to you about how to claim. Do not respond to emails sent to the consultant and his call centre team leader. and two months after the quote, do not acknowledge receipt of emails, let alone look into the matter. Shoddy service. Empty promises. Uncompetitive quotes. False advertising!

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

02 Jan 2018, 15:00

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance's reply02 Jan 2018, 15:00

Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Dee N's updateReviewer Update

02 Jan 2018, 15:11

Thanks Miway Team, let's see if the staff member tasked with this activity actually follows through.

Dee N's update02 Jan 2018, 15:11

Reviewer Update

Thanks Miway Team, let's see if the staff member tasked with this activity actually follows through.

MiWay Insurance's replyOfficial

04 Jan 2018, 11:40

Please accept our sincere apology for frustrating you and please be assured that this is not the MiWay way! We’re happy to pay the money and please don’t hesitate to give us a shout if there's anything else we're able to help with.

Kind regards,
The MiWay Team

MiWay Insurance's reply04 Jan 2018, 11:40

Official