\R400 CHALLENGE MY ****'"

I WAS CONTACTED THIS MORNING BY A WOMAN ASKING ME IF I WANTED R400, AFTER WHICH SHE TOLD ME THAT SHE WANTED TO DO A QUOTE ON MY VEHICLE (NOT MENTIONING ANYTHING ELSE) AND TOLD ME IF THEY CANT BEAT MY CURRENT PREMIUM, THEY WILL GIVE ME R400. NO TS&CS WERE DISCUSSED. I WAS TRANSFERRED TO SOMEONE WHO TOLD ME MY PREMIUM AND I SENT HIM MY CURRENT SCHEDULE, WANTING R400 AS THEY WERE WAY OVER WHAT I WAS CURRENTLY PAYING. THEN ZUBAIR PHONES ME WITH A BAD ATTITUDE SAYING IF MY WHOLE SCHEDULE ISNT QUOTED LIKE FOR LIKE I DONT QUALIFY. I ONLY WANTED AND HAD MY CAR QUOTED, THEY WERE TOO EXPENSIVE, SO GIVE ME MY R400!!! THEY SAW MY CURRENT SCHEDULE SO NOW THEY QUOTED ME ON MY WHOLE POLICY AND MADE IT A TINY AMOUNT CHEAPER, SO AS NOT TO GIVE ME MY MONEY! WHAT A **** AND A HUGE ***** STORY! EXPLAIN THE TS AND CS AT THE BEGINNING OF THE CALL AND DONT GIVE CLIENTS FLACK WHEN YOUR ADVISORS PHONE ME WANTING ME TO DO A QUOTE!