aB
anisa B
1 reviews | Active since Jul 2016
11 May 2021, 10:09
R400 challenge false advertising
Miway calls me to do the R400 challenge. Spoke to Mapoko. She calls telling me they beat my current insurance with R80. Which is false advertising as i need to get a tracking device of R129 in a contract which is not a requirement with my current insurance company so if you add the R129 to the premium she offered clearly the Miway doesn't beat the premium.
She placed me on mute for a while as she went to call her supervisor, guess what she drops the line and i am probably not going to hear from them again.
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MiWay Insurance's replyOfficial
11 May 2021, 11:17Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply11 May 2021, 11:17
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team