R400 challenge and absolute farce...P***5.

<p>I was recently contacted by Miway regarding a quote on my short term insurance with the promise that in the event that they are unable to beat or match my current premium on an apples for apples basis then R400 will be paid into my account, i agreed and a quote was done, first quote was about R 1500 more expensive than my current policy, I was asked to send through my exisiting schedule so that they could verify my cover and provide a like for like quote, When i initially sent my existing schedule i pointed out that my current policy has an addition item which is an investment that i selected on my policy that i can access or cancell at anytime, this was for an amont of R 150 pm, I stated in my correspondance that my premium reflected is therfore R 150 cheaper if you only take the short term policy and exclude the investment. A week later i received a new Miway quote indicating that they have managed to beat my premium, I reviewed the quote and found that i had an excess of R 30 000 on on of the vehicles and car hire on only one vehicle (I had no excesses and car hire on both vehicles on my existing schedule), i also pointed out that my premium was not beaten as i have an additional R 150 investment that i can remove at any given time, The quote was reviewed and the excess and car hire was addressed but not the investment, The agent that i spoke to said that Miway does not offer that so there is nothing they could do, I indicated that the quote was therefore not apples for apples and in order for me to address that issue i would remove the investment portion on my current schedule which would then mean that my premium could not be matched or beaten and that i qualify for the R400, Sehlotji,the agent that spoke to me said that there was nothing he could do and that i don't qualify, He agreed with the fact that my investment was additional and that if it is removed then my short term premium will be lower than the premium quoted by Miway, he however insisted that i dont qualify without providing a valid explaination.</p> <p>The R400 challenge is an absolute farce, i informed Miway of the investment portion on my current policy before they tried to match my premium, why was this done if they knew they could not offer the same benefits? Why do you say an apples for apples quote will be done but when i pointed on the differences then nothing was done? I can easily remove the additional investment premium on my policy which Sehlotji and his manager failed to understand. </p>