WD
Wayne D

1 reviews | Active since May 2015

13 May 2015, 09:32

R12000 Debit in ONE month

I have been struggling with Miway from the word go. <br> My debit amount is just below R1800 p/month. However Miway is taking more than double each month.<br> This month I received 3 debit orders for R6000, R4000 & R2200.<br> This ensured that more than 8 other debit orders were returned and charged (in excess of R1000 bank charges).<br> <br> After speaking to an agent (Nombuso) she informed me that the problem was sent to their technical team to resolve. Not 2 days later and another debit order was sent (again more than my monthly amount).<br> <br> Next I spoke to David, he actually emailed me back to say he received the proof and will revert.<br> It is now 4day later and I still no feedback from him.<br> <br> My advice, steer clear of MIWAY. Insurance THEIR WAY, the WRONG WAY.<br> <br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2015, 12:24
Official
Hello LeonDuv,

We're sorry for not getting things right initially, and for any frustration it has caused you! Thanks for giving us another chance - David has been in touch and we're happy to report that he has managed to sort out the debit order concerns.

Please be assured of our commitment to always deliver awesome service and please don't hesitate to give us a call if you need any further assistance!

Kind regards,
The MiWay Team