1 reviews | Active since Jun 2011
R1000 if we cannot beat your current Insurance??
Hi<br> <br> MiWay contacted me about 2.5 weeks ago, telling me that they can beat my current Insurance. I accepted the challenge and gave them all my details ect. I also emailed them my copy of my current insurance with Hollard so that they can see what I get for the amount that I am paying. Glen said that he will phone me back on the Friday. Late in the afternoon, after I emailed and left a message for him, he phoned me back, saying that he is still busy working out a quote for me? I said that it is fine, and he said that he will phone me back the Monday. I never heard from him again. I also emailed him again, NO RESPONSE! If he cannot beat my current insurance premium, why not just phone me and say so, and pay me the R1000 as promised on all the adverti*****ts on the radio and even on their website???? Now I am waiting for feedback, and nothing! Talk about poor customer service, this just shows me that I do not want them as my insurer.
We need to unconditionally apologise for letting you down. An agent has since been in touch to assist and we thank you for your understanding and for being patient.
Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We need to unconditionally apologise for letting you down. An agent has since been in touch to assist and we thank you for your understanding and for being patient.
Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
