WD
Walter D

1 reviews | Active since May 2015

25 May 2015, 12:42

R1000 Challange not paid out

MiWay Insurance called me Wednesday 20/05/2015 and asked me to take up the R1000 Challenge as to where if there premium is not less than my current then they will pay out R1000.<br> <br> After giving them all the details for the quotation they quoted me R1200 and odd.<br> <br> I then said I currently pay R600 and odd and sent them the proof of my policy.<br> <br> They called me today 25/05/2015 and informed me that they cannot pay out as Alexander Forbes offers low millage discount and they do not!<br> <br> It is not my problem that you don't offer benefits that other companies do!<br> <br> Don't claim that you can offer lower premiums or pay R1000 and then come with excuses!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2015, 15:41
Official
Hello WalterDuncan,

We need to unconditionally apologise for the lapse in service delivery you have experienced. An agent has been in touch to assist you with your query, and we thank you for your patience!

Please let us know if you need any further assistance!

Kind regards,
The MiWay Team