1 reviews | Active since Nov 2015
Quick Response and Good service
<p>Thank you for developing the Miway app, it does help and being a person who doesn't like waiting on the phone for a consultant, I can just go to the app and connect with one of Miway's agents. Though Nothing man-made is perfect, the app gave me a few problems and cut me out while in conversation with Thobani Mahlaba who was of great assistance and even though the conversation cut us off while he was busy with a request I had, he sent through the email I requested. Going to twitter after the conversation was cut off on the 18/07/2017 I sent a DM which received a quick response and the matter was escalated quickly and Latisha Naidoo called me back and asked what the matter was and she clarified some other questions I still had on the shortfall cover that I never got a chance of asking, she also gave me ideas of how to not get cut out of the conversation via the app which I used today ad I got connect to Thobani Mahlaba again who was of great assistance with infomation on mirewards.</p>
We hear you, and we appreciate your feedback and we’ll be sure to pass it on. Thanks!
Best regards,
The MiWay Team
We hear you, and we appreciate your feedback and we’ll be sure to pass it on. Thanks!
Best regards,
The MiWay Team
