TM
Tina M

1 reviews | Active since May 2014

06 Dec 2018, 10:33

QUICK AND EFFICIENT SERVICE

Today on my way to work, driving my car, i felt that it does not perform the way I know it, it was a bit heavy on the pedals and could not catch on speed like it is supposed to. The more I drove it the worse it became to a point where it could not move at all. I got stuck on road, before I can reach my work. I called MiWay for roadside assistance. I was helped by Tumisang Kolwane, he was very quick in helping me. After I made that call, a few minutes later he called to check if I was okay and if the roadside assistance has arrived. I said not yet but they did give me a call. After they arrived, while we were on our way to dealership, he called again to check if all is well again. I felt safe and it made me happy. I felt important, thanks to Tumi. When i reached my office, he called again and i thanked him for outstanding service. Thank you Tumi for a wonderful service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Dec 2018, 10:40
Official
Wow – we are so glad that Tumisang delivered such world class service! Thanks for showing him the recognition he deserves and thanks for sharing your positive service experience with us. 
 Best regards,
The MiWay Team
 

Best regards,