1 reviews | Active since Jun 2016
****py service
<p>I called Miway requesting them to remove my Hyndai 1x35. On 3rd June i called requesting for them to reinstate my Hyndai Ix35. Today i notice that they only deducted for my Polo. I called asking why it was not reinistate. i was than put on hold for another consultant to assist me.. I spoke to a Nomsa who was very unfriendly and unhelpful. She said that the agent i spoke to on 3 June made a mistake and they must re do the underwriting.. this is realy a waste of time as i am also working, its not as it i have a lot of time to be on the phone with them. i requested for her to call me back but she refused, i then asked for a team leader os manager to call me back she said no they cant call me back but i must stay on the line and she will see who is available. ****py service indeed. So today i sit with a car thats not insured and should anything happen what than... My policy nr is ********** 0</p>
Good day Bertha,
Thanks for bringing this to our attention and we’re really sorry for upsetting you - we assure you that it is never our intention to do so. Thanks for giving Nomsa a chance to step in and assist.
We’re happy to hear that you trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,
Good day Bertha,
Thanks for bringing this to our attention and we’re really sorry for upsetting you - we assure you that it is never our intention to do so. Thanks for giving Nomsa a chance to step in and assist.
We’re happy to hear that you trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,
