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Jonathan

1 reviews | Active since Mar 2022

03 Feb 2025, 14:33

Pure Disgust....you ...

Pure Disgust....you unilaterally decide that based on my cars value I must have a tracker, I have to spend more money in this economy to meet your requirements and get no value for it. My car has depreciated in value but you ****BUGS still want me to have the tracker to provide insurance cover the economy hasn't improved and the tracking company annually increases my monthly subscription fee. I have a low risk car that isn't worth *****ing but you sucked needing a tracker out your thumb. If you pay my monthly tracker bill I will take the most expensive tracker so you can find my low risk car which will not be ******. You have zero consideration or care for your customers and rather support a pointless company, once a car is ****** in this country is it ever retrieved??

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Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Feb 2025, 14:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
J
Jonathan's update08 Feb 2025, 08:38
Reviewer Update
Well done, is your hope that if you ignore me I will merely continue to pay for a tracker on a low risk car because you want to hand out my money to others who increase their fees without engaging the customer. Here's a challenge let me decide who you should spend your money on. Just in case you lack the ability to read between the lines I am even more disgusted today because you are too scared to call me and tell me you are stupid and should never have DEMANDED I install the tracker be because for my low risk car I wasted money so YOU could decide to give me comprehensive cover, now you think by sticking your head in the ground I will happily sign up to another 3 year tracker contract. As long as you make and dish out customer money and increase fees annually who cares about the customer. Your slogan should be we are stupid, we make you sign up to stupid stuff with third parties, waste your money 2x over (if I must explain this you are truly daft) and when you challenge it we hide away and pretend we don't have someone to talk to you