Pure disappointment - ***8
<p>I never thought Miway would give me so much trouble. Since the beginning of the week I have been receiving the same SMS saying that my theft and hijack cover has suspended because I do not have a tracking device installed.</p> <p>To my knowledge the time I took insurance with Miway a tracking device was installed by TrackerSA and a confirmation was sent through. Up until I changed the tracking device and installed one from Cartrack because I was not happy with the service from TrackerSA.</p> <p>A confirmation was sent in Feb 2017 that a new device has been installed. </p> <p> </p> <p>Now since the 12 June 2017 Miway has been harassing me with sms's saying I do not have a tracker installed. I have been phoning in daily so that they can update their records but to this day nothing has been done. I spoke to three consultants(Mmina, Timothy and Kitso) and sent confirmation that I have a tracking device installed but still no help, I'm constantly receiving messages that I should sent proof and I have been doing that daily.</p> <p>im really starting to regret joining Miway as I am being harassed and I always pay my premiums on time.</p> <p>I THINK ITS TIME I START VISITING HIPPO. CO.ZA</p> <p> </p> <p>IM REALLY DISAPPOINTED,NEVER THOUGHT MIWAY WOULD BE SO HORRIBLE.........</p> <p> </p>
We certainly understand your frustration and we assure you that it is never our intention to upset you in any way!
Ntando has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We certainly understand your frustration and we assure you that it is never our intention to upset you in any way!
Ntando has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
