NM
Ntokozo M

1 reviews | Active since Jul 2015

12 Nov 2019, 11:32

Promotion was a lie

I was called by Miway , they did a quote and was told if they cant beat my current premium, they will give me R400. They couldn't beat my premium. I sent them my policy schedule as it was the terms and conditions and was told it takes 7 days till I get my money as promised. Its been more than 7 days and they havnt kept their promise. I sent a follow up email and havnt received any feedback. Their promotion was a lie, just so they can get my policy schedule and not uphold to their promotion.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Nov 2019, 11:41
Official
We're sorry for keeping you waiting. We will be sure to get to the bottom of what the hold-up is and an agent will get back to you with feedback.

Best regards,
The MiWay Team
NM
Ntokozo M's update20 Nov 2019, 08:49
Reviewer Update
Hi,

I was contacted by one of your sales people to state that I would get the R400 as you were unable to beat my premium. I provided my banking details as advised. This was done over a week ago and still I haven't received the money yet.