1 reviews | Active since Dec 2016

08 Jun 2017, 21:21

Promises promises!!!That's all Miway does!!!

<p>Last month I wanted to cancel my policy as I found a cheaper one with The AA. Like I fool I believed the so called Senior consultant who talked me into staying on!!! I was promised that Miway will only debit 50% of my normal instalment. Guess what, they ****!! They debited the full amount? What if I didn't have enough money in the account to cover the debit order! So not only are they useless in customer service but they are ***** too!!! Nxa!!!</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply09 Jun 2017, 08:58
Official

We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Jun 2017, 09:37
Official

We’re so sorry for not keeping our promise initially and we assure you that this is not the MiWay way! Kgaogelo has since fixed things up and we urge you to give him a shout if you need help with anything else!

Best regards,
The MiWay Team