JD
Joa-Marie Diedericks
1 reviews | Active since Sept 2009
09 Jun 2015, 12:27
Promise never kept
So you phone and PROMISE over the phone you will refund my the money for the incorrect debit order charges, and I made sure that you said you will do it this month.<br> <br> Yet you guys never phone a person back after I requested twice for you to phone me back.<br> <br> I regret to this day I ever joined MiWay because your service is pathetic.
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Replies (1)
MiWay Insurance's replyOfficial
10 Jun 2015, 16:49Hello Tinks,
We need to unconditionally apologise for not getting things right initially and for the run around you experienced trying to get this sorted out! We assure you of our commitment to bridge any gaps in our service delivery - thanks to your feedback!
We're happy to hear that Inno has since resolved the issue and arranged to refund you your bank charges . Please let us know I there's anything else we can help with!
Kind regards,
The MiWay Team
We need to unconditionally apologise for not getting things right initially and for the run around you experienced trying to get this sorted out! We assure you of our commitment to bridge any gaps in our service delivery - thanks to your feedback!
We're happy to hear that Inno has since resolved the issue and arranged to refund you your bank charges . Please let us know I there's anything else we can help with!
Kind regards,
The MiWay Team
MiWay Insurance's reply10 Jun 2015, 16:49
Official
Hello Tinks,
We need to unconditionally apologise for not getting things right initially and for the run around you experienced trying to get this sorted out! We assure you of our commitment to bridge any gaps in our service delivery - thanks to your feedback!
We're happy to hear that Inno has since resolved the issue and arranged to refund you your bank charges . Please let us know I there's anything else we can help with!
Kind regards,
The MiWay Team
We need to unconditionally apologise for not getting things right initially and for the run around you experienced trying to get this sorted out! We assure you of our commitment to bridge any gaps in our service delivery - thanks to your feedback!
We're happy to hear that Inno has since resolved the issue and arranged to refund you your bank charges . Please let us know I there's anything else we can help with!
Kind regards,
The MiWay Team