SZ
Sihle Z

1 reviews | Active since Oct 2012

13 Jul 2017, 16:42

Promise kept and excellent service

<p>On the 12th of July I received an sms stating that I was not covered as of the 6th of July. Since the sms came after hours I left a message for a call back. Thanks to Bongiwe Dlamini who took on my case and fixed the problem. Not only did she do that, she also called me later, on my request, to review my policy! </p> <p>Her conduct was professional and polite and she explained the changes to my satisfaction

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jul 2017, 16:47
Official

Wow - it sounds as if Bongiwe made your day. Thanks so much for taking the time to compliment him on his efficient service delivery and thanks for letting us know how helpful she was.

We'll be sure to pass your compliment on to her and high five her for making such a lasting impression on you.

Best regards,
The MiWay Team