mC
mmandale C
1 reviews | Active since Feb 2016
26 Oct 2024, 17:13
Pro rata fee
I am existing customer for my MIWAY, I added a mobile and watch to my existing account and was charged a pro rata fee as if I’m a new insurance customer. I want my money to be returned ASAP.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
26 Oct 2024, 17:30It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply26 Oct 2024, 17:30
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
mC
mmandale C's updateReviewer Update
26 Oct 2024, 17:38Please tell them to do attend to it. I have been with MIWAY since 2013 and getting the best service and able to add additional insurance needs without the pro rata being applicable, why now
mC
mmandale C's update26 Oct 2024, 17:38
Reviewer Update
Please tell them to do attend to it. I have been with MIWAY since 2013 and getting the best service and able to add additional insurance needs without the pro rata being applicable, why now