LW
Lewis W

1 reviews | Active since Dec 2019

17 May 2023, 15:08

Previously removed from your system - back on - Breach in POPI act AGAIN

On 10 Nov 2022, 17:27 I raised a hello peter request to say I am receiving too many spam calls from you. you assured me I have been removed from your system. On Friday 12th May, i received another 2 phone calls from your company offering me yet another product.

How do I make it clear that I want to be permanently removed from your MIWAY database? Based on how much you have spammed me these last few years, I can safely say I will never be purchasing a product from you. So remove me from your system AGAIN, as per the POPI act. I have sent this through to the inforegulator as well and filled out a complaint form.

Do not contact me to resolve this, simply remove me from your database permanently.

Thankyou

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply17 May 2023, 15:09
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
LW
Lewis W's update17 May 2023, 15:14
Reviewer Update
I literally just said "Do not contact me to resolve this, simply remove me from your database permanently."..... and you reply with "someone will be in touch soonest to see how we can turn things around for you".... really?