Premiums Vs Service

They promise you the world when they sell you a policy but when it comes to claiming there are endless obstacles and issues

I was involved in an accident (another vehicle smashed into me) on 29 December 2025. We logged the claim, followed all the procedures. The claim was quickly approved to replace the majority parts. The car had to be taken to a specific panel shop for full assessment. The repair quote was done and submitted

It is now February, and Miway has approved the repair of the vehicle with aftermarket and/or used parts

So it seems the consumer has to be satisfied with paying original parts premiums, but have their vehicles repaired with aftermarket or used parts