Premiums differ one day to the next

It has been nothing but a struggle and I am very disappointed in Miway.

I recently decided to insure my one car with MiWay whilst the other was insured through Standard Bank. I then decided to move the other car over as well but requested it be done at the end of July.

Then the following happened:

1. I was debited for both cars at the end of June

2. I had to rectify their mistake of capturing the i10 as an i20 TWICE.

3. I was told one amount for the premium telephonically but when I received the policy the amount was different. The premium amount changed a few times before that as well.

4. When I used the chat app to try and rectify the issue the consultant insisted the premium was correct and despite me telling her countless times to listen to the recording (I have all the info - name of consultant I spoke to, date and time) she tells me they will listen to it but my premium is going to remain what it is regardless.

This is absolute nonsense.