GS
Gwen S

1 reviews | Active since Sept 2015

09 Jan 2017, 15:05

Premiums being deducted after policy cancellation & not refunded

<p>I cancelled my policy with them in October 2016. In November and December they still deducted the premiums for teh cancelled contract and they refuse point-blank to revert with a refund despite numerous emails requesting contact from them.</p>

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply09 Jan 2017, 22:43
Official

Thanks for the note. We passed it on to the right team and set believe that you have been assisted.

Please accept our sincere apology for any hassles you experienced and please let us know if you need any further assistance.

Best regards,

The MiWay Team

GS
Gwen S's update10 Jan 2017, 14:36
Reviewer Update

STILL WAITING FOR THE "RIGHT TEAM" TO CONTACT ME. DO TEHY WORK FOR MIWAY???

MiWay Insurance
MiWay Insurance's reply10 Jan 2017, 15:52
Official

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to help.

Please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team