DN
Dayalan N

1 reviews | Active since Mar 2016

01 Jul 2017, 07:52

Premium too high

<p>I am paying too much for my car insurance premium! Going to shop around for better premium. Loyalty is no longer something that Miway looks at before determining a correct premium!! </p>

0
Replies (6)
MiWay Insurance
MiWay Insurance's reply03 Jul 2017, 08:07
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch .


Kind regards,
The MiWay Team

Best regards,

DN
Dayalan N's update03 Jul 2017, 08:10
Reviewer Update

I received feedback and this lady kept me in the line for so long on Saturday with no solution. I told her I am going to lodge a complaint on Facebook due to her poor service!!

MiWay Insurance
MiWay Insurance's reply11 Jul 2017, 10:32
Official

Thanks for your comment and for the opportunity given to get in touch – Douglas has assisted and we urge you to give us a shout if you need help with anything else!

Best regards,
The MiWay Team

Best regards,

DN
Dayalan N's update11 Jul 2017, 10:50
Reviewer Update

Douglas was absolutely useless ! He was only talking about how he makes profit for the business. He says no matter if I was insured with them now or years ago they don't look at how long I was insured with you guys! Clearly this company only wants money and don't value me as a client since 2009! I am currently seeking alternative insurance. Absolutely patetic service !!

DN
Dayalan N's update11 Jul 2017, 11:57
Reviewer Update

No miss calls on my phone but a message showing the following , no contact at all... Very poor service !!

Miway tried to contact you please contact Innocentia Kgano on ********** 449 or e-mail **********

Kind regards
MiWay Team
Ref#: P ********** 8

MiWay Insurance
MiWay Insurance's reply17 Jul 2017, 09:12
Official

Thanks for the note and thanks for giving Quintin a chance to set your mind at ease.

Please give us a shout if you need any further assistance.

Best regards,
The MiWay Team

Best regards,