MM
Masekgonyana M

1 reviews | Active since Sept 2019

25 Feb 2022, 17:09

Premium ****

I joined Miway insurance in February 2020, as my premium was becoming unaffordable with my previous insurer. Miway went out of their way to give me a reduced premium, and as usual promise me heaven and earth. I have all my assets (4 cars, house, household contents, electronic equipment, etc) insured with them. For my whole year, I had 1 claim of +-R8000 registered with them. To my annoyance, I have been slapped with >R1000 premium increase (>21%) and further >11% increase on all excesses. How do you justify this ridiculous increase in premiums? I can to the conclusion that Miway is a ****, they lure you in and ***** you when it comes to premium reviews. I would rather go back to where I come from. Bye bye Miway 😱😱😱

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Feb 2022, 17:11
Official
Thank you for taking the time to write to us and for bringing your concerns to our attention. We can assure you that it is never our intention to upset you in any way and that this is not the level of service that we aim to deliver. We have escalated your message to the right team, and someone will be in touch as soon as possible to provide you with proper feedback. In the interim, we’re so sorry for the upset and frustrations that have resulted from this. Best regards,The MiWay Team 

Best regards,