TN
Themba N

1 reviews | Active since Feb 2019

20 Oct 2021, 17:50

Premium Review

It was time for annual review for my car insurance and I received a communication about my premium being increased as from the following month. I was not happy about that and I communicated my reasons via email. A consultant (Mmapaseka) called me and we discussed my problem eventually, she was understanding and had my premium decreased. I was happy with the outcome. She even advised me to download the app on my phone and added communication form (WhatsApp). Thank you Mmapaseka.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Oct 2021, 08:41
Official
We’re thrilled to hear that Mmapaseka is as enthusiastic as she is about delivering awesome service, and that she has made such a lasting impression on you. We’ll be sure to high five her for going out of her way, so you can #LiveYourWay!
Best regards,
The MiWay Team