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Shaun S

1 reviews | Active since Sept 2012

23 Nov 2016, 12:55

Premium increases.

<p>I was really exited about miway in the past year. I got my mom to moove over from santam after 30 years +. On my personal insurance i had one glass claim that i could not have avoided. Aswell as one pothole claim, to the value of R1600. Now i get a email stating my premium is going up as of 1 january to over 700, from R560? Aswell as my 2000 excess is now R4250. Really? I will be giving my 30 days notice the first of december im seeking alrernative insurance. The pothole i had no way to avoid, as it was in the rain, the rock hitting my windscreen i also had no way of avoiding. I mean really. You claimed that bit back most likely from the municipality anyway without giving my excess back. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply23 Nov 2016, 14:01
Official

We are really sorry to hear that you feel let down, we will look into this and get an agent to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply24 Nov 2016, 14:19
Official

We need to apologise for any inconvenience you experience, please be assured that it is never our intention to upset you. Thanks for giving Mmapaseka a chance to discuss your concerns with you in more detail and to help.

Please give us a shout if you need any further assistance.

Best regards,
The MiWay Team

Best regards,